HELP CENTER

What is an eSIM and how does it work?

Updated April 22, 2026

An eSIM (embedded SIM) is a modern, digital alternative to the physical SIM card. The necessary chip is already integrated into your phone, eliminating the need for handling small plastic cards or ejector pins.

How it works: Think of it like a digital download. Once you purchase a plan, you'll instantly receive a QR code via email. By scanning this code in your phone's settings, a "digital data profile" is installed, which then connects you to local mobile networks when you're abroad.

The main advantage: This technology supports Dual SIM functionality. This means you can enjoy affordable high-speed data while simultaneously keeping your primary home number active. This is perfect for receiving important calls and SMS verification codes, such as bank OTPs.

Was this answer helpful?

READY?

Get an eSIM in 60 seconds

Pick a destination, scan the QR, you're online.

Browse destinations